How it works

Due Date Plus is a free program designed for active residential customers who are on a fixed income or whose Social Security, retirement, disability or other checks may be received on a date that does not always coincide with the due date of their current bill. Customers who qualify and are enrolled in Due Date Plus will have 52 days from the statement date to pay their bill.

Please note that customers will become ineligible and will be automatically removed from the program when we produce two service disconnection orders within a 12-month period for non-payment.

To sign up for Due Date Plus, please call 813-223-0800 (Hillsborough County), 863-299-0800 (Polk County), or 888-223-0800 (all other counties and out-of-state).